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Management By Wandering Around (MBWA)

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Is the idea of management by wandering around (MBWA), first presented in 1982 by Tom Peters and Bob Waterman in their book, In Search of Excellence, still a valid concept?  Today we have so much more data and information at our fingertips through internal and external sources.  Can we find everything we need right at our desks?  Yes, you can find the baseline information.  But no, you cannot make the best decisions for the organization. Without real world experiential data you lack the information necessary to get the real texture of what is going on in the business.

Without texture or context you have only half the answer.  It is like trying to make a decision on buying a car without seeing it. You know it will take you down the highway, but will you be comfortable with the trip.

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Written by John Marrinan

September 16th, 2009 at 10:27 pm